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Written by Live Nation Taiwan / December 07, 2022



⏰Time:8:00 PM (Actual performance time based on on-site situation)

📍Venue:Zepp New Taipei

Show Info

    ● 1F GA & 2F GA

       ⏰Queue time:5:00PM

       ⏰Estimated Door time:7:00PM

       ※ Queue area for 1F & 2F GA general audience (non VIP ticket holders) is on the 11th floor of Honhui Plaza

       ※ Queue and entry order is only valid under instruction of on-site staff

    ● 2F Seated

       ⏰Estimated Door time:7:00 PM

Public Health Measures

⚠️Masks are required throughout the performance and in indoor spaces at all times⚠️

⍟ Safety Check

    ● Bags bigger than regulated size(37x25x11.5 cm) are not allowed for entry.

    ● No beverage is allowed for entry. Bottled water (≤600 ml) without cap is allowed.

    ● To comply with artist safety guidance, all beverages sold in the venue will be served in cups. Please finish or dump the beverage before safety check.

    ● Safety check is required upon entry. No suitcase is allowed. Any items against security regulations will not be allowed for entry.

    ● There are limited coin lockers at the venue.

    ● Safety check is always required upon re-entry.

⍟ Live Nation Info Counter

    ● Open Hours: 5:30 PM~Show Start

    ● There will be a gift box at the counter. Only Cards and letters allowed.

Ticket Counter

    ● Open Hours: 5:30PM~Show Start

    ● Lost Tickets: According to regulations, standing tickets have no assigned seats or registered names, you are not able to enter if you lose your tickets. For Lost Seat Tickets: Dial 02-8772-9835 or Contact us at your earliest convenience. Please bring a police report, proof of purchase and your photo ID and go to the tixCraft ticket booth before 19:00 on show day to sign the certification document. Once the show starts and the seat is confirmed as not occupied, you will be able to enter. However, if anyone with the ticket shows up and he/she will be the priority, audiences who lose tickets need to re-purchase tickets for admission. We may report to the police station if there is a controversy.

    ● Disability Tickets Entry: Please bring the Disability identification for entry check. Only Disability identification holders with the ticket are allowed to enter. No refund is allowed. Disability accompanied ticket holders are not allowed to enter without a Disability identification owner and her/his ticket.


    ● Open Hours:5:30 PM~Show ends (booth might close earlier when sold out)

    ● Items

      - T-Shirt NT$1,200

      - Hoodie NT$2,200

      - Bag NT$900

    ● Purchase Rules

       1. Only LINE PAY and cash payment available. Please use LINE PAY as much as possible during the pandemic. If you wish to pay in cash, please prepare the correct amount of cash.⁠

       2. Please check the product at purchase. Once you leave the counter, any damaged or faulty product cannot be returned or exchanged.⁠⁠


    ● Open Hours:5:30 PM~Show ends

Other Regulations

⛔ Prohibited items

       1. Suitcases and bags over regulated size(37x25x11.5 cm)

       2. Selfie sticks

       3. Professional cameras, recorders, GoPro and tablets

       4. Clappers, whistles, and cheer megaphones

       5. Posters and LED banners, balloons, and chairs of any kind

       6. Flags, poles, and tripods

       7. Animals and plants of any kind

       8. Glass and umbrellas

       9. Lighters and sprays

       10. Sharp objects

    ● No food and beverage(except water)

    ● Please do not stand on seats. Those who cause damage on venue property should be responsible for compensation. 

    ● No professional cameras, audio and video recording equipment or radio scanning/jamming equipment is allowed. Once any recording action is taken, the contents will be deleted by the staff. Those who violate the rules will be asked to leave the venue and restricted from entry.

    ● The arriving performers and the staff will be taking self-initiated preventions and following local directions accordingly.

⛔Please follow the event regulations. The organizer might restrict those who violate the regulations and reserve the right to pursue legal actions.⛔

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