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MS. LAURYN HILL JAPAN SHOW RESCHEDULE / REFUND NOTICE

Written by Live Nation Japan / June 23, 2020

The Ms. Lauryn Hill show scheduled for May 12, 2020 has been rescheduled to December 7, 2020.

 

New Show Details

Date: 2020.12.7 (Mon)

Venue: Tokyo Garden Theater

Open: 18:00 / Start: 19:00

 

Arena VIP Reserved Seat: \25,000

*Exclusive gift, Priority venue entry, Priority lane for merchandise)

Arena Reserved Seat: \12,500

Stand Reserved Seat: \10,500

 

*All prices includes tax.

*Children under the age of 6 will not be permitted for the entry.

*500 yen drink charge and 100 YEN for donation to MLH Foundation required at the entrance.

 

This re-scheduled concert will be held in accordance with the Covid 19 guidelines issued by regulatory authorities and the venue, in the period prior to December 7, 2020. The operation of the event is subject to change pertaining to such guidelines.

 

We will announce the details of any additional ticket sales in the case that there are tickets available after the refund period is over.

 

Current ticket holders will be permitted entry and tickets will be deemed valid for the rescheduled show date. For those customers who are unable to attend the rescheduled date, ticket refunds will be available from June 25 to July 31 from each ticketing agency. Please see below for detailed instructions.

TICKET REFUND INSTRUCTIONS

  Pia Purchasers

Refund Period25th June (Thu) 10:00  -  31st July (Fri)

Customers who wish to receive a refund, please complete the refund form below by Friday, July 31.

https://w.pia.jp/t/mslaurynhill2020-refund/

※We will refund through the "Postal Transfer Expenses Form /郵便振替払出証書" at the end of August.

<Regarding Ticket Refunds>http://t.pia.jp/help/

Contact:Pia Information 0570-02-9111(10:00 - 18:00)

 

English Ticketing Page Purchasers

Refund Period25th June (Thu) 10:00  -  31st July (Fri)

Customers who wish to receive a refund, please complete the refund form below by Friday, July 31. We will cancel the payment made by the credit card.

https://w.pia.jp/t/mslaurynhill2020-refund/

 

※It may take 2 to 3 months for refunds to be made. Please contact your credit company for further details as to when the refund will be made.

<Inquiries Regarding Ticket Refunds>

tickets-inquiry@pia.co.jp

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  • Lawson Ticket Purchasers

Refund Period: 25th June (Thu) 10:00  -  31st July (Fri)

For customers who purchased their tickets at the convenient store, you will be refunded at the Lawson or Ministop store that you made your purchase at.

  • IMPORTANT

※Please note that tickets with the stubs torn off will not be valid for refund.

※Handling and service fees that were paid upon purchase will also be refunded. Please be sure to have your Various Fees Ticket with you, as it will be required to complete the refund. If the Various Fees Ticket has been lost, the applicable fees cannot be refunded.

◆Click the URL below for instructions on how to use the Loppi machine.

http://l-tike.com/oc/lt/haraimodoshi/

Contact: Lawson Ticket  : oyaku-no-info@ent.lawson.co.jp / 0570-000-777 (10:00 – 18:00)

 

English Ticketing Page Purchasers

Customers who wish to receive a refund, please complete the refund form below by Friday, July 31.

https://enq2.l-tike.com/fm/pub/lawsonticket/202004pij_hm

 

Limited to customers who complete the form, the charges made to the credit card for purchasing the tickets will be cancelled.

Other than the form mentioned above, no other action is needed from the customers' end.

 

*As the cancellation process will begin after the refund period closes, it may take up to 2-3 months for the amount to be refunded. Please contact your credit card company for details regarding the exact timing of your refund.

*If you do not complete the above mentioned procedure, we will assume that you will come to the rescheduled performance.

 

Customers who wish to come to the rescheduled performance do not need to complete the procedure.

A separate email will be sent containing information on how to attend the rescheduled performance.

 

For English Page Refund Inquiries: yoyaku-no-info@ent.lawson.co.jp

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  • e+ Ticket Purchasers

Refund Period25th June (Thu) 10:00  -  31st July (Fri)

You will receive a cancellation notice email from e+. Please complete the refund procedure from the “払戻申請受付フォーム(Refund application form)” in the email by Friday, July 31.

Ticket Refund Details :  http://eplus.jp/refund2/

Contact us regarding refunds : e+ 0570-06-9911(10:00 - 18:00)http://eplus.jp/qa/

 

 e+ Customer Support Page http://eplus.jp/qa/

→Q&A Search「How do I get refunds if a show has been canceled?」

→Q&A Check complete details at Q&A page

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  • Rakuten Ticket Purchasers

Refund Period: 25th June (Thu) 10:00  -  31st July (Fri)

Please check the link below for refund instructions.

https://ticket.rakuten.co.jp/change/#perf_415096

<Inquiries on Refunds>

Rakuten Ticket Customer Support

050-5893-9366 (Weekdays 10:00 - 17:00)

https://ticket.rakuten.co.jp/inquiry

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