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Precautions and Requests for the Prevention of the Spread of New Coronavirus Infections

Written by Live Nation Japan / February 09, 2022

Precautions and Requests for the Prevention of the Spread of New Coronavirus Infections

Requests for visitors

  • Please check your physical condition and take your temperature before you come.
      If your temperature is over 37.5 degrees Celsius, you will not be admitted.
      Please do not visit the event if you have cold symptoms (cough, sore throat, fever, headache),   breathlessness, diarrhea, or taste disorder.

  • Those who fall into the following categories will not be allowed to enter.
      Those who have tested positive for the new coronavirus and are currently under a doctor's   instruction to stay home.
      Those who have had close contact with a person who has tested positive for novel coronavirus   infection within 14 days prior to the date of performance.
      Those who suspect that a family member or close acquaintance living with them is infected.

Requests in the venue

  • When lining up and entering the venue, please be sure to maintain your social distance and follow the instructions of the staff at the designated positions.

  • Hand disinfection and temperature check will be conducted upon entry.

  • Please wear a mask at all times in the venue. Please refrain from talking loudly, both inside and outside the venue.

  • Please disinfect your hands using alcohol in the venue and wash your hands frequently and use good cough etiquette.

  • Please refrain from sending gifts, letters, congratulatory flowers (lobby flowers, backstage flowers, etc.) to the performers.

  • In the unlikely event of an outbreak of an infectious disease in the venue, we will check the seating arrangements, so please do not move or change seats.

  • This performance is reserved for seated audiences.

  • Bringing your food/drink to the venue is not allowed.

  • If you feel ill after entering the venue, please inform the staff immediately.

  • Please note that there are no smoking areas in this venue.

  • Those who are unable to follow the precautions and requests to prevent infection, or who are deemed to be a hindrance to safety, will not be admitted. If such behavior is found during the performance, you will be asked to leave the venue.

  • To avoid congestion at the exit after the performance, a restricted exit will be implemented. Please wait in your seats until the staff guides you to your seats.

  • After leaving the venue, we ask for your cooperation in maintaining your social distance and please return home as soon as possible.

  • Please do not wait for performers to enter or leave the venue around venue entrance/exit.

Others

  • No refunds will be made except for the cancellation of performances requested by the government.

  • Even if the event is held in an area where a state of emergency or priority measures to prevent the spread of the disease have been declared, if the event is allowed to be held with an audience, it will be held in accordance with the established guidelines, and no refunds will be made under any circumstances.

  • This performance will be held in accordance with the guidelines for preventing the spread of COVID-19 in live music venues at the time the event is scheduled to be held, as well as guidance from regulatory authorities. Detailed guidelines will be announced closer to the event.


Please read the above notes and requests before buying the tickets as well as coming to the event. We apologize for any inconvenience this may cause, and ask for your understanding and cooperation in protecting the health and safety of everyone.

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