Select Language
Search

BILLIE EILISH JAPAN SHOW REFUND NOTICE

Written by Live Nation Japan / December 04, 2020

The Billie Eilish ‘Where Do We Go?’ World Tour in Japan is no longer able to take place. Customers who have purchased tickets will receive a full refund at the point of purchase.

While it was not possible to reschedule the tour at this time, Billie Eilish hopes to see her fans in Japan soon! Thanks for your patience and understanding.

 

 

TICKET REFUND INSTRUCTIONS

 

 

PIA PURCHASERS

Refund Period5th December (Sat) 10:00  -  18th January (Fri)

 

English Ticketing Page Purchasers

You will automatically receive refund to your credit card. No action is necessary. 

*As the cancellation process will begin after the refund period closes, it may take up to 2-3 months since you completed the process until you receive refund. Please contact your credit card company for details regarding the exact timing of your refund.

Inquiries: tickets-inquiry@pia.co.jp

 

Customers who chose in-store pick up at 7-Eleven, Family-mart, Ticket Pia Shop

Visit here for details. (Japanese instructions)

 

LAWSON TICKET PURCHASERS

Refund Period5th December (Sat) 10:00  -  18th January (Fri)

Visit here for details. (Japanese instructions)

 

E PLUS TICKET PURCHASERS

Refund Period5th December (Sat) 10:00  -  18th January (Fri)

Visit here for details. (Japanese instructions)

 

CREATIVEMAN 3A MEMBERSE / CREATIVEMAN MOBILE PURCHASERS

Refund Period5th December (Sat) 10:00  -  18th January (Fri)

Visit here for details. (Japanese instructions)

 

RAKUTEN TICKET PURCHASERS

Refund Period5th December (Sat) 10:00  -  18th January (Fri)

Visit here for details. (Japanese instructions)

Back to Top