LIVE NATION CENTRAL AND EASTERN EUROPE KFT.
SPECIAL TERMS AND CONDTIONS (hereinafter STC) OF PURCHASING, USING OF ENTRY TICKETS AND PARTICIPATION AT THE EVENT
Effective date – Budapest, September 7, 2022
SPECIAL CONTRACTUAL TERMS AND CONDITIONS for the RAMMSTEIN concerts, the purchase and use of concert tickets and participation in the Event to be held at the PUSKAS ARENA in Budapest.
The Event Organiser will consider entry to the Event area as a declaration of acceptance of the following rules for attending the Event.
The Event Promoter has published a Frequently Asked Questions (FAQ/FAQ) for the RAMMSTEIN concert. For questions not covered by these FAQ, the provisions of the FAQ shall prevail. In the event of divergent provisions, the provisions of these FAQs shall apply.
The present document contains the specific terms and conditions for the use of the Tickets purchased at the RAMMSTEIN concert to be held by Live Nation Central and Eastern Europe Korlátolt Felelősségű Társaság (registered office: 1142 Budapest, Ilka utca 2-4, Cg: 01-09-730879, Asz: 13352297-2-42), (hereinafter referred to as LIVE NATION) on 11 July 2023 at PUSKÁS ARENA, as well as special provisions related to the purchase of Tickets. The latter are designed to ensure that all fans of the RAMMSTEIN concert have the opportunity to purchase a fair and not excessively priced Ticket.
The term Event includes, but is not limited to, musical concerts, dance or theatre performances, sporting events, festivals, exhibitions, fairs and any other public performances related to the above, where admission by the public is subject to the purchase of a Ticket. For the purposes of this document, this term refers to the RAMMSTEIN concert to be held at the PUSKÁS ARENA on 11 and 12 July 2023.
A civil contract between the Event Organizer and the Customer, in paper or electronic format, with unique identifiers, for the attendance of the Event, in which the Event Organizer undertakes to conduct the Event named on the Ticket. The Customer (or Ticket Holder) confirms his/her right to attend the Event through the Ticket. For the purposes of this document, this term refers to the RAMMSTEIN concert at the PUSKÁS ARENA.
A special electronically issued "Print At Home" Ticket, which allows the Ticket to be stored and transmitted on digital devices, printed on paper by the Customer or the Owner as required, and verified at the Event venue using digital devices.
The person who actually purchases the Ticket (E-Ticket), regardless of the name of the person to whom the financial receipt or invoice generated by the purchase was issued. For the purposes of this provision, the term "Buyer" shall be understood to include the Owner and the Visitor, if the provision is to be understood exclusively in the case of the latter two persons or is also to be applied to them. This provision shall also apply to the legal person Buyer, except for those provisions which, by their nature, can only apply to a natural person.
The legal entity that has entered into a contract with the Event Organiser for the sale of Tickets for the Event is the official distributor of Tickets for the Event via the webshop. For the purposes of this document, the Vendor shall be Ticketpro Hungary Hálózatüzemeltetési és Kereskedelmi Korlátolt Felelősségű Társaság, (1103 Budapest, Kazah utca 8.; Company registration no.: 01-09-948730) and TEX HUNGARY Korlátolt Felelősségű Társaság, (1065 Budapest, Bajcsy-Zsilinszky út 31.; Company registration no.: 01-09-877903).
Service operated on an Internet platform on which the Vendor sells the Tickets provided by the Event Organiser. For the purposes of this document, the terms www.funcode.hu and www.cts.eventim.hu shall be understood as the Webshop.
Ticket holder or Holder
A natural person who actually holds the Ticket entitling him/her to participate in the Event.
A natural person attending or intending to attend the Event with a Ticket.
The process initiated by the Customer, in accordance with the Customer's will, in the Vendor's Web Store for the purchase of specific Tickets, in which the exact nature of the Tickets to be purchased (Event, price category, ticket price, discount), the chosen payment and ticketing method, as well as the data relating to the Customer and the actual Visitor, the value of the Ticket paid and other fees applied are clearly recorded.
The party solely responsible for the Event as the service for which the Ticket is used and the full holder of the Participation Fee from the sale of Tickets. For the purposes of this document, the Event Organiser is LIVE NATION CENTRAL AND EASTERN EUROPE KFT.
The process of providing the actual future user of the Ticket purchased for the Event, i.e. the Visitor, with his/her first and last name (collectively, the Name) in the Purchase Transaction process.
A Ticket with the name of the Visitor (Ticket Holder) in the Purchase Transaction process.
Az a folyamat, mely alatt megvalósul a Megszemélyesített Belépőjegyen megjelenített Név cseréje, egy másik Névre annak érdekében, hogy a Belépőjegyen a jegy tényleges jövőbeli Látogatójának a neve jelenjen meg.
A personalised Ticket with the name of the Visitor (Ticket Holder) registered during the Transfer.
The full name including the surname and given name(s) or the name(s) and surname(s) of birth, if the latter is indicated on the Visitor's (Ticket Holder's, Customer's) ID card presented at the time of Admission. The names on the identity card and on the ticket are not considered to be different if they contain an obvious misspelling (e.g. a change of letters); if the name is known in more than one way (e.g. with both ts and cs), a shorter name that does not confuse identification (e.g. Zsófi instead of Zsófia), if the authority of the place of issue of the foreign document does not use short and long vowels or if the difference between the names is only in the length of the vowel (Szabó versus Szabo) or in the otherwise usual spelling of the name other than the Latin alphabet (e.g. Orsen versus Ørsen, or Strauss versus Strauß). In the case of a certificate issued in non-Latin alphabet letters, it is the responsibility of the holder to provide appropriate proof of the identity of the name on the certificate and the name on the ticket.
Any official and valid photo identification document, including valid temporary identity cards, issued by any authority (foreign or Hungarian).
3. CONDITIONS FOR THE PURCHASE OF TICKETS
a) Tickets for the Event may only be purchased through the Webshop operated by the Vendor(s). Any other retailer, ticket reseller or Internet store is not an official ticket reseller and tickets purchased through such purchases do not entitle the holder to entry to the Event.
c) In the course of the Purchase Transaction, the Customer shall take special care to ensure that, when personalising the Tickets purchased by him/her or for others, the actual Visitor(s) shall provide the exact name of the actual Visitor(s) as indicated on any identification document. If the names on the ticket and the ID do not match, the Event Organiser may refuse entry. The Event Organiser and its subcontractors (clause 5/h) exclude any responsibility to check, verify or revise the authenticity or accuracy of the name on the ID and exclude any possibility of resolving or waiving the discrepancy, except in the cases provided for in these Rules, on grounds of fairness or for any other reason.
d) If the Customer has not purchased a Ticket exclusively for his/her own use, he/she shall inform the actual Visitor (Ticket Holder) of the general and specific conditions of use of the Tickets purchased by him/her for other Visitors. Neither the Vendor(s) nor the Event Organiser shall be held liable for any consequences arising from the absence or inaccuracy of such information, and neither the Event Organiser nor its subcontractors (clause 5/e) shall be liable for any compensation or indemnification for exclusion from the Event for such reasons.
e) The data provided during the Personalisation process is not verified or modified by the Vendor(s), and the handling and accurate provision of such data is the sole responsibility of the Customer. Neither the Vendor(s) nor the Event Organiser shall be held liable for the consequences of inaccurate data.
f) The data provided during the Purchase Transaction and during the Personalization will be treated by the Vendor(s) in the same way as other data processed and will not be disclosed to the Event Organizer or any third party.
g) Up to 4 Admission Tickets may be purchased by one Customer, even if purchased in multiple transactions.
h) If the same Customer, by registering and using multiple user profiles, bypasses the ticket purchase limit set out in section 1/g, his/her Ticket purchase(s) in excess of the limit may be cancelled, in which case subsequent transactions will be cancelled and these tickets will be invalidated. In cancelled transactions, the Ticket Buyer will not be entitled to a refund of any fees or costs other than the Participation Fee paid.
i) The Vendor(s) Terms and Conditions shall remain in full force and effect, however, in the event that any provision of these Specific Conditions differs from any other provision, these Specific Conditions shall prevail in relation to that provision. For the purposes of the Vendor's General Terms and Conditions, these Special Conditions shall be deemed to be a notice published by the Event Organiser.
a) Tickets purchased and personalised by the Customer can be re-personalised under certain conditions.
a) The resale for commercial purposes of Tickets purchased and Personalised Tickets purchased for an Event and the sale of Tickets for private use at an overpriced price is prohibited. The Ticket Holder (Visitor) may not visit or enter the Event with a Ticket obtained by resale, in which case the Ticket Holder (Visitor) may not make any claim against the Event Organiser or its subcontractors (point 5/e), neither in respect of the price of the Ticket nor in respect of the service itself. b) An Admission Ticket entitles a single entry to an Event for a given Ticket Holder.
c) The Ticket Holder is entitled to enter the Event only with a Personalised or Re-personalised Ticket in his/her own name.
k) The Visitor (Ticket Holder) acknowledges that it is the responsibility and obligation of the Visitor (Ticket Holder) to familiarize himself and comply with the current laws, regulations and rules regarding entry and admission to the Event and participation in the Event. In the event of non-compliance with these laws, regulations and rules, the Ticket Holder may be refused entry or removed from the Event. No compensation shall be payable to the Ticket Holder or Visitor for any such exclusion or expulsion.